Wells Fargo & Company Consumer Loan Complaint

Installment loan Taking out the loan or lease

Wells Fargo & Company Consumer Loan department,

Installment loan Taking out the loan or lease Texas

A merchant opened an account under wells fargo retail services when he mentioned that a bed was a trial basis and nothing would be charged unless i decided to keep the bed. He then ensured that the bed would be picked up and nothing would be charged. I monitered wells fargo and there was in fact an account opened and charged with -. When disputing with wells fargo they took a long time just to tell me 2 days before the 90 day trial that i had to send the bed back if i wanted a refund. The issue is why did they open an account without my consent? Wells Fargo said I signed i said no they told me that was just to see if i qualified. i feel robbed. Now I have to pay for something that is not even woth - dollars. I have never dealt with such type of business or bank.

Wells Fargo & Company customer in Texas
Oct 10, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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