Pacific Union Financial, LLC Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Pacific Union Financial, LLC Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Missouri

I had weather related damage to my house. I filed an insurance claim and received a check from the insurance company payable to myself, my wife and the mortgage company. I endorsed the insurance check and sent it to the mortgage company. Had part of the repairs completed by one contractor, the rest will be completed by a second contractor. The mortgage company is requiring I hire one of their inspectors to validate the work is completed on the first part before they will release the funds. They have advised me I must hire their inspector on the second part to inspect at approximately - % and again when the is is at least - % complete. Each inspection is a cost they will reduce my repayment by. The cost for each inspection is only $37.00

Pacific Union Financial, LLC customer in Missouri
Oct 02, 2016

* Source: CFPB Complaint Database

Pacific Union Financial, LLC response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Pacific Union Financial, LLCComplaint HistoryComplaints11/20122/20133/20134/20135/20137/201311/201312/20131/20142/20143/20144/201410/201411/201412/20141/20152/20153/20154/20155/20157/20158/20159/201511/201512/20152/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20162/201702468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Pacific Union Financial, LLCLoan servicing, payments, escrow account95.8%2.8%1.4%Closed with explanationClosed with monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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