Wells Fargo & Company Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

Wells Fargo & Company Bank account or service department,

Checking account Problems caused by my funds being low Georgia

I have been considering this for some time now and I feel, on more than - occasion and in light of recent events with Wells Fargo, that several transactions have been held so that there can be a NSF fee charged to my account. There were several from - - -/-/2016, - actually charged a $35.00 fee on a $1.00 transaction. I keep very specific records of my transactions and if any, there should have been only - NSF fee. Everything matched up on -/-/16 with my accounts and the bank transactions, but then suddenly on -/-/16 I was negative - and then I was charged - NSF fee 's. This is ridiculous and absolutely unacceptable! I have spoken to a customer service representative and I understand that no one would openly admit that their company is taking advantage of people, but it sure feels that way. I also understand that transactions come through in different times, but some things are just not adding up here. The banking industry has gotten out of hand.

Wells Fargo & Company customer in Georgia
Sep 29, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3Wells Fargo & CompanyComplaint HistoryComplaints1/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/2017010203040Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells Fargo & CompanyProblems caused by my funds being low57.5%38.6%3.9%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageProblems caused by my funds being low0.1%2.9%3.1%3.4%2.6%41.1%46.2%0.6%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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