Wells Fargo & Company Credit Card Complaint

Billing statement

Wells Fargo & Company Credit card department,

Billing statement Ohio

I have been charged erroneous late fees multiple times from wells fargo. They continue to do this and refuse to remove their mistakes.

Wells Fargo & Company customer in Ohio
Sep 30, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

Company profile

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How Wells Fargo & Company handles Billing statement complaints

Created with Highcharts 4.2.3Wells Fargo & CompanyComplaint HistoryComplaints2/20169/201612/20161/20173/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells Fargo & CompanyBilling statement87.5%12.5%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageBilling statement0.5%53.6%29.3%6.6%3.9%5.4%0.5%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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