Mendelson Law Firm Debt Collection Complaint

Credit card Disclosure verification of debt not given enough info to verify debt

Mendelson Law Firm Debt collection department,

Credit card Disclosure verification of debt Not given enough info to verify debt Tennessee

I was notified by the payroll dept that my wages were going to be garnished regarding a filed judgement. After contacting the representative of the creditor, we agreed on a lump sum plus monthly payments. I never knew that I had a court date for this matter, so I asked for all documentation. He could not supply me with that, and advised me to get that from the court. However, I also asked to receive written notification of our agreement, as well as written monthly statements showing payments and current balances. The legal clerk said that that could not be provided, although if I paid over the phone by electronic check I could get balances each time. I was also not notified of the date of the last payment on the card, which was approximately in 2005. I am now aware of statute of limitations in collection matters. As a debtor, I have rights as well, and I believe that I am entitled to receive the written documents that I have requested. I was a paralegal for 12 years, and did the billing for my department. We represented banks and credit agencies, and we sent monthly statements to debtors paying on collections. If I am paying this large amount of money, I would like to see monthly statements.

Mendelson Law Firm customer in Tennessee
Sep 27, 2016

* Source: CFPB Complaint Database

Mendelson Law Firm response to complaint:
Closed with monetary relief

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