Wells Fargo & Company Bank Account Or Service Complaint

Wells Fargo & Company Bank account or service department,

Checking account Using a debit or ATM card Utah

I sent money through - which is linked to my debit card to a seller of a -. I met this seller online through - in a group normally used for buying/trading -. I agreed to purchase a - from a sellerlanc in the amount of $160.00 total. I had a balance of about $40.00 in my -, which led me to pay $120.00 from my bank. After waiting for a week and not receiving contact from the seller, I inquired to the group about the seller and if anyone else had issues with him. It turns out he was a scammer and other people had also been sold the same - and not received anything and essentially, lost their money. I then turned to wells fargo to get them to request the money from - and thus the sellers account. Twice I was denied their help after being told that I authorized the payment on my behalf. I explained that I did authorize the payment, but received no monetary value from the transaction, which would be covered in their ACH complaints form. I was no longer being contacted by wells fargo after being able to provide proof of the seller scamming myself and others.