Wells Fargo & Company Credit Card Complaint

Wells Fargo & Company Credit card department,

Billing disputes North Carolina

I began using my Wells Fargo Credit Card in - 2016. The credit limit is $8000.00. My current balance is just over $4000.00. On - -, 2016, I went to the local - to take advantage of a promotion of " $99.00 for one year of membership. '' My Wells Fargo credit card was declined when I attempted to use it at this business. In - 2016, I went online to - to make a purchase of $53.00. Again, my Well Fargo credit card was declined. I did n't understand that, so on - -, 2016, I went to my files and pulled my bank statements and discovered that Wells Fargo did not send me a credit card statement in - 2016 ( When statements come in from all sources - banks and utilities, I put them in a little box, in a pile ). Wells Fargo not only failed to send me a statement in - 2016, the bank deactivated my credit card, and sent a negative entry to the credit bureaus, without notifying me. I have been utilizing credit off and on for 45 years, and this sort of thing has never happened to me. It is the most recent statement, - 2016, that shows derogatory information in my account. Wells Fargo knows that I have excellent credit and, therefore, they should have notified me if they believed that I did not make a payment. The truth is, I did not know until recently, when I checked my bank files, that Wells Fargo had not sent me a statement in - 2016 ( I am in the process of designing a spreadsheet that will show the names of all creditors ( banks and utilities ) and the dates on which their statements arrive ).