U.S. Bancorp Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

U.S. Bancorp Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Indiana

Please consider this complaint a notice of error regarding loss mitigation options. Borrower sought loss mitigation options on an FHA loan and was offered an FHA Formal Forbearance for six payments of $2100.00 for a total of $12000.00 in payments in order to cure her arrearage on the account. This type of offer is only supposed to be made according to mortgagee letter - if - % of a borrower 's *surplus* income can cure the arrearage within 6 months time. Borrower 's *gross* income was calculated and presented to US Bank as $2100.00 on her financial worksheet. Essentially, the repayment plan ( forbearance ) that has been offered represents nearly - % of her gross income, which does not comply with FHA guidelines for such plans.

U.S. Bancorp customer in Indiana
Sep 21, 2016

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3U.S. BancorpComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/20168/201610/20161/20173/2017020406080Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3U.S. BancorpLoan modification,collection,foreclosure0.2%79.7%1.8%11.8%1.0%5.2%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan modification,collection,foreclosure0.2%7.4%6.9%0.6%2.6%0.9%80.5%0.9%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
andrew.cecere@usbank.com
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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