U.S. Bancorp Mortgage department,
FHA mortgage Loan modification,collection,foreclosure Indiana
Please consider this complaint a notice of error regarding loss mitigation options. Borrower sought loss mitigation options on an FHA loan and was offered an FHA Formal Forbearance for six payments of $2100.00 for a total of $12000.00 in payments in order to cure her arrearage on the account. This type of offer is only supposed to be made according to mortgagee letter - if - % of a borrower 's *surplus* income can cure the arrearage within 6 months time. Borrower 's *gross* income was calculated and presented to US Bank as $2100.00 on her financial worksheet. Essentially, the repayment plan ( forbearance ) that has been offered represents nearly - % of her gross income, which does not comply with FHA guidelines for such plans.
U.S. Bancorp customer in Indiana
Sep 21, 2016
* Source: CFPB Complaint Database
U.S. Bancorp response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.usbank.com/ |
Phone | (800) 872-2657 |
[email protected] | |
Address | 800 Nicollet Mall Ste 200 Minneapolis MN 55402 |
U.S. Bancorp | |
U.S. Bancorp |
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