Eastern Account Systems of Connecticut, Inc. Debt Collection Complaint

Other (i.e. phone, health club, etc.) Improper contact or sharing of info talked to a third party about my debt

Eastern Account Systems of Connecticut, Inc. Debt collection department,

Other (i.e. phone, health club, etc.) Improper contact or sharing of info Talked to a third party about my debt Wisconsin

I had been a loyal customer of - - - for over twenty five years. I switched services ( closed my account with - ) on - -, 2016. Eastern Account Systems, per - - - ( called twice on - -, 2016 ) told me they ( EAS ) received this account ( # - ) in their office on - -, 2016 a mere twenty two days after my account was closed. My account with - - - was not past due nor was it delinquent. My private and personal account information including S.S. #, phone number, D.O.B. and - address were all given to a third party debt collector before the account was delinquent or even past due. The company stands by this policy as answered in - - - complaint " ticket number - ''. I was given an extremely hard time when trying to close my account and was subjected to many different departments all trying to retain my business. I took well over two hours - simply close this account. These collection efforts are another effort to make me pay for my decision to terminate their service. As - from - told me " this is what happens to everyone that disconnects service with us ''. Eastern Account Systems of Connecticut , Inc . - - -, - - - - - - - - - - - -

Eastern Account Systems of Connecticut, Inc. customer in Wisconsin
Sep 20, 2016

* Source: CFPB Complaint Database

Eastern Account Systems of Connecticut, Inc. response to complaint:
Closed with explanation

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