Crown Asset Management, LLC Credit Card Complaint

Sale of account

Crown Asset Management, LLC Credit card department,

Sale of account Georgia

My Claim : Selling a Credit Card Account that has been settled. Previously I opened a Consumer Complaint - disputing - - - Credit Card billing. As it turned out, - stated I agreed to on-line bill statement presentment. I dispute that claim. I did not ask for on-line statement presentment and I did not confirm a change to my account for on-line statements. See this summary below which is posted in Complaint - : The - response of - -, - makes the claim that I enrolled in electronic statements on - -, - and this was why I did not receive any paper statements for the - item, a printer costing $100.00, that was purchased on - -, -. Following the purchase in - -, there were 7 months of electronic statements ( - thru - ) in which - charged my account for late payment fees and interest running up the account to a total $370.00, roughly $270.00 of


and was never asked to update the information. All of my credit card accounts are set for paper statements. I dispute enrolling in electronic statements for the - - card. Typically if there is a change to an account, there would be a " confirmation '' email saying that there was an account change and asking for my confirmation that I wanted electronic statements. I deny that I received any notice of the change to electronic statements to my account and I deny confirming that I wanted such a change to my account. I am willing to pay for the printer, but I deny the late payment fees and interest charged for 7 months with absolutely no written notification of past due payment. On - -, -, I sent the attached letter to - -, -, Crown Asset Management and - - - -. I included a check for $100.00 for the printer in the letter to - - - -. I have had no response from - - - -. I am out of town until late - -. - Since I have had no response from - - - - to my letter of - -, -, I believe that they accepted my check for the amount of the printer. They have not returned my check stating otherwise. It has been more than 90 days without a response from - - - -. - Now I have received a letter from - - - claiming that they have bought my account from - Asset Management. However on - - - - - - sent a letter claiming that they had bought my account from Crown Asset Management. So Crown Asset Management has sold my account twice once to - - - - and once to - - -. I dispute the selling of my account to - different debt collectors. I believe - - has accepted my check for the resolution of the disputed amount because they have not responded within 90 days. I am sending a copy of this complaint to the following entities via certified mail. - - Credit Services, - - - -, Crown Asset Management , - - - - and - - -.

Crown Asset Management, LLC customer in Georgia
Sep 19, 2016

* Source: CFPB Complaint Database

Crown Asset Management, LLC response to complaint:
Closed with explanation

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