Other mortgage Loan modification,collection,foreclosure
Rushmore Loan Management Services LLC Mortgage department,
Other mortgage Loan modification,collection,foreclosure Georgia
In -, my home and farm was appraised for - -. I borrowed $140000.00. This was done through - -. It was serviced by -. Was then transferred to - - -. I never missed a payment and was never late on a payment. In -, -, I received a letter stating that my taxes and insurance were in default and I had 30 days to produce proof of payment. The next day I received a lettered stating that - - - had paid the taxes and insurance and that my payment had increased from $ - to $ -/month. My insurance had already been paid and the taxes were not due. I called and was told that I could get a modification and that I was to stop Making payment for 60 days and this would qualify me to get a lower interest rate from -, smaller payments and longer term. That the entire process would be done in house and not affect credit. I agreed to do so. In 30 days I received a late notice. When I called I was told not to worry it was taking longer to complete mods because of the huge number of
get it stopped. They denied me on - modification attempts, kept my trial payments and tried to foreclose 9 times by -. During this time, I had - -, my daughter had - -, my son-in-law had a -, and my son had to quit school to handle - - - since they were threatening that if we missed a call, they would make decisions without us to take my home. Finally, i filed bankruptcy so that i could try to keep my home. Since i had always paid my taxes and insurance, I went to the tax accesor and my insurance company and paid them privately. At this point, - - - transferred the account to a company named -. They would not answer any phone calls or respond to me in any way. After a few months, - sold the loan to a company with Rushmore as the servicer. Now they are trying to get a release on the property for the purpose of foreclosure with a court date set for - -. I need a resolution to this issue. I have. Complete paper trail from - and a letter from - - - that states that this loan only defaulted for the purpose of modification. That they are sorry for any inconvenience. I 'm -. I need to retire. I have fought with all I have. Help.
Rushmore Loan Management Services LLC customer in Georgia
Sep 17, 2016
* Source: CFPB Complaint Database
Rushmore Loan Management Services LLC response to complaint:
Closed with explanation
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