Credit Protection Association, L.P. Debt Collection Complaint

Credit Protection Association, L.P. Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid Iowa

I cancelled my service with - - for several reasons, one of which I paid every month for a " very fast internet speed '' only to find out I was n't actually receiving anywhere close to the speed I was paying for. I continually called to complain not only was the service slow, many days I had no internet service at all. Upon cancellation I was instructed to take all equipment to - and ship back to -. I did this within 4 days of cancellation. I also called - after I obtained a tracking number from - and gave it to the representative. Three months later I received a collection notice and several very rude calls. Once again I gave them the tracking number and was told it was taken care of. ( At which time I made the mistake of discarding the receipt from - because I believed it was taken care of ) In -, 6 months later I received another collection letter indicating the debt had been reported to the - credit repositories as a collection account. I called the number on the collection agency statement. Not only was it an automated system, there was no way to speak to an actual person. I called repeatedly and tried every single " press # '' if ... scenario. Every single time the system hung up if I did not select " make a payment ''. At no time was it possible to speak to a person. Now I have a collection account for $200.00 on my credit with no way to contact the collection agency. I am in the mortgage industry and review credit reports daily. - has a very bad business practice of reporting collection accounts and now I understand when borrowers truly have no idea they had such collections.