Select Management Resources, LLC Consumer Loan Complaint

Title loan Lender repossessed or sold the vehicle

Select Management Resources, LLC Consumer Loan department,

Title loan Lender repossessed or sold the vehicle Maryland

I went to LoanMax in - Va. I was in great need because I was facing eviction. When I arrived I went to the wrong title loan company because there are two title loans on - - in -. I walked in the first title loan place the gentleman took me through the application process and then he asked me for my title. When I gave him my - title he said " Sorry Maam we dont take - titles ''? So I walked across the street to LoanMA-. I gave my title to the employee and she told me the same thing that they couldnt take - titles. As I was walking away in frustration I stated noone told me this over the phone. The employee begin to explain that it wasnt her that I spoke too. She then said if I could provide her a - address she could give me a loan. I gave her an address in - and then she asked how much I made a month. I told her my monthly income. She said let me call my supervisor. She told the supervisor that i had a - title but the car was housed


as though my balance was never going down. My car is a - - - -. It wasnt worth the payments. But I continued to pay monrhly and questioned the interest. They just kept telling me it was explained to me when I took out the loan. I told her i couldnt afford to pay a loan that never ended. I paid them a total of $1300.00. Then I started doing my research and found out that it was true that they couldnt do loans with - titles and that - had stipulations but they would honor - titles ..but not -!! When I questioned them about how was I able to recieve a loan if I have a - title ... I was told that they couldnt control the address that people provided. I even had people call to ask if they had a - title and lived in - could they recieve a loan? There answer everytime was no! I told them that I couldnt continue to pay this high interest loan. So within 3 months of non payment they came and repossed my - but they hired a - party company to say they repossed my -. When I called to get my belongings out of the - they told me they never took my -. I went to the police and the police clerk provided me the information that they did have my - repossed.

Select Management Resources, LLC customer in Maryland
Sep 03, 2016

* Source: CFPB Complaint Database

Select Management Resources, LLC response to complaint:
Closed with non-monetary relief

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