Synchrony Financial Credit Card Complaint

Other

Synchrony Financial Credit card department,

Florida

Credit Sesame sent me an alert on -/-/- that there is a New Inquiry on my credit file with - from SYNCB, - - - - -, FL - contact # -. I called this company and they do not have an application on file for me. At least that 's what I was told. I am an authorized user on my moms Rooms to go card, and I have been since -. She said this is why my credit was check in -. I did n't give this company permission to check my credit, and if I am an authorized user on someone else 's account that is no reason to pull a hard inquiry on my credit file. I have a feeling someone has applied for credit in my name, and this account needs to be found. Also, this inquire needs to be removed, because - - has not given anyone permission to check her credit. They had enough nerves to tell me to call the credit bureau and dispute it. I called - and they said I need to call the bank. SYNCB, needs to resolve this issue by removing this inquiry, and telling me exactly why was my credit pulled on -/-/- without my permission. This is fraud.

Synchrony Financial customer in Florida
Sep 01, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more