Wells Fargo & Company Bank account or service department,
Checking account Using a debit or ATM card Colorado
When calling to find out when monthly fees occurred, since I 'll be closing my account and canceled my direct deposit, I was suggested to go to the grocery store and make - separate purchases. Even if I were to do this for one month, how would I be saving? While trying to expedite a payment with -, they needed confirmation from Wells Fargo that I had the funds for the payment. They brought Wells Fargo in on the line and customer service asked a couple questions to verify me. " What was my full social security number and my login username for online banking ''. Keep in mind there is a 3rd party rep from - on the line still. She told me that she would not be able to help me if I did n't give that information up. After confirming my identity, she was about to give the - rep my totals in my bank account. All he asked was " Does he have $ - available in his account? '' I had to stop her and ask her to just answer his question and that he does n't need to know my totals.
Wells Fargo & Company customer in Colorado
Aug 27, 2016
* Source: CFPB Complaint Database
Wells Fargo & Company response to complaint:
Closed with explanation
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