Synchrony Financial Credit Card Complaint

APR or interest rate

Synchrony Financial Credit card department,

APR or interest rate California

The following - department store credit issue by Walmart and JC Penny do not apply monthly payments to the highest interest bearing transactions. I have promotional rate transactions for both cards that are differed interest and each month they try and pay down my differed interest. I have to call them every month and request my payment only be applied to my interest bearing transactions.

Synchrony Financial customer in California
Aug 22, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

Consumer disputes how Synchrony Financial handled their complaint

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How Synchrony Financial handles APR or interest rate complaints

Created with Highcharts 4.2.3Synchrony FinancialComplaint HistoryComplaints12/20151/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/201701234567Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Synchrony FinancialAPR or interest rate56.9%43.1%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAPR or interest rate0.1%9.2%9.3%7.5%0.7%24.3%48.7%0.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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