CNG Financial Corporation Payday Loan Complaint

CNG Financial Corporation Payday loan department,

Payday loan Charged bank acct wrong day or amt Charged bank acct wrong day or amt Iowa

I took out a Payday loan out from Check 'n Go located on - - -, IA - on about - -, -. The Loan was for the amount of $400.00 and the repayment amount was $450.00. I was supposed to repay the loan by - -, - and was supposed to receive a courtesy reminder at - that evening to make sure that I was going to make it in by the time they closed that evening. Per the agreement Check 'n Go was supposed to cash a check of $450.00 into my - - account if I did not make it in and pay them back by the time they closed on - -, -. Almost every day since the third I have received harassing phone calls from - ( Store Manager ) or one of her employees demanding payment. The phone number in which these calls are coming from is -. After about 3 days of harassing phone calls and dealing with extremely rude employees, I finally contacted - and notify her that she needed to cash the check and acquire payment via that means. The check was finally cashed into my account that evening which was


available online as cashed with - -. I have received calls with no voicemail following even this. I left a voicemail with the store demanding that they cease and desist all communication with me and my references as it is harassment. I received 2 more calls back to back yesterday morning - -, - with no voicemails I called the store and reiterated what I said and they demanded that I bring in proof that they have been payed as their system shows that they have not been payed. They continue to tell me that by signing the form that I agreed to allow them to continue harassing me and my references until they receive payment. This is not true in the slightest and those references should have been contacted prior to lending to me. I brought this fact up and was rudely told that it does n't even make sense to contact references before lending and that they could n't even think of how that made sense. This is definitely a case where people working at this location definitely do not know how to loan and collect debts in accordance with the law. The website has a toll free number but that toll free number will only transfer you to the nearest store in your area. There is no way to file a complaint with the company itself and when I asked - for her supervisor she insisted that the only way to contact them is to provide feedback on there website. As of today - -, - Check 'n Go has allegedly not received payment and has tried to intimidate me on several occasions into not filing a complaint or seeking legal action by even accusing me of threatening them with legal action and acting like the recorded calls can be used to bring criminal sanctions against me for my threats of legal action and - has even accused me of harassing her and her company in an attempt to convince me that it is perfectly legal for them to do what they are doing and that it is me who is breaking the law,