ERC Debt Collection Complaint

Other (i.e. phone, health club, etc.) False statements or representation attempted to collect wrong amount

ERC Debt collection department,

Other (i.e. phone, health club, etc.) False statements or representation Attempted to collect wrong amount Kentucky

Phone service was suppose to be disconnected. Because I was lied to about services offered. They waited longer period of time to disconnect and then wanted to charge me more.

ERC customer in Kentucky
Aug 19, 2016

* Source: CFPB Complaint Database

ERC response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3ERCComplaint HistoryComplaints5/20166/20168/20169/201611/201612/20161/20172/20173/20178/20171/20188/201810/201811/201812/20188/201901234567Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3ERCFalse statements or representation25.8%38.7%35.5%ClosedClosed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageFalse statements or representation3.9%77.5%2.6%13.4%0.6%2.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact ERC

https://pay.ercbpo.com/app/default.aspx
(800) 861-9730 
customercare@ercbpo.com
8014 Bayberry Rd 
Jacksonville FL 32256

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