Moneytree Inc Payday Loan Complaint

Payday loan Applied for loan/did not receive money applied for loan/did not receive money

Moneytree Inc Payday loan department,

Payday loan Applied for loan/did not receive money Applied for loan/did not receive money Nevada

I applied for a loan online and was denied. I requested for the lender to explain the reason ( s ) for the denial. The lender told me I was denied because I had an outstanding balance of $350.00 from a returned check the lender is claiming I wrote at one of their locations in - -, - on - -, -. I explained to the lender that it was not possible because I resided in the state of - at the time the alleged check was written and did not move to - -, - until - -. I also explained that I had been a victim of identity theft around the time the alleged incident occurred in which I had to file police reports, identify theft affidavits, complaints to the FTC, notified the Inspector General for the United States Postal Service because my mail had been affected, notified the DMV to place a fraud alert on my Identification record, notified the IRS so my file could be alerted, notified the SSA so fraud alerts could be placed on my social security number, notified all - major credit reporting bureaus to place extended fraud alerts on my credit reports and things got so bad that the - Nevada Office of the Attorney General even provided me with an Identity Theft Passport ID due to being a victim of Identity Theft. In addition to all of that information I provided to the lender, I also advised them that the 6 year statue of limitations for the alleged debt had expired being that it was said to have taken place 11 years old, therefore it should n't be on my record anyway. But even with all of that, the lender continues to deny my requests for a loan due to the alleged 11 year old debt.

Moneytree Inc customer in Nevada
Aug 15, 2016

* Source: CFPB Complaint Database

Moneytree Inc response to complaint:
Closed with explanation

Consumer disputes how Moneytree Inc handled their complaint

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