ERC Debt Collection Complaint

Other (i.e. phone, health club, etc.) False statements or representation attempted to collect wrong amount

ERC Debt collection department,

Other (i.e. phone, health club, etc.) False statements or representation Attempted to collect wrong amount California

ERC called me about a debt I owe for $170.00. I disputed and requested an itemized statement. They sent me a statement which shows I owed $52.00 to - -. I called ERC and spoke to - - on - @ - and he was n't able to justify the billing amounts. He said let me get manager on the line and I spoke with - - @ -. I asked him again why ERC is billing me for $170.00 when the " itemized statement '' is showing only $52.00 balance from -. - - replied he does n't see what was sent to me and they do n't charge any interest or collection fees. I told them I wont pay $170.00 if they can not justify the correct amount. The facts are not matching up so I informed them I will report this matter to the bureaus.

ERC customer in California
Aug 09, 2016

* Source: CFPB Complaint Database

ERC response to complaint:
Closed with non-monetary relief

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Contact ERC

https://pay.ercbpo.com/app/default.aspx
(800) 861-9730 
[email protected]
8014 Bayberry Rd 
Jacksonville FL 32256

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