CMRE Financial Services, Inc. Debt Collection Complaint

CMRE Financial Services, Inc. Debt collection department,

Medical Cont'd attempts collect debt not owed Debt resulted from identity theft

I was - at - Hospital, - -, Florida, on Sunday, - -, - and was discharged on Wednesday, - -, -. On Friday, - -, -, I paid my account in full in person in the amount of $5800.00. On - -, - I received the official receipt from the hospital for full payment of my account. On Thursday, - -, -, I stopped at the emergency rooms, receptionist, specifically to obtain the address of - - -, the - who had attended to me while I was at the hospital. - - - kindly gave me the address and had a friendly chat with me, including her personal background. I was not admitted, nor was I treated, and was assured that there will be no charge for this interaction. End of narrative.


the person I spoke with, and upon further checking, she agreed that there was a notation on the account to that effect, that is, no additional charge. Nevertheless, on - -, - I received a phone call from - in - that was intimidating in tone and content, and claiming that an additional charge of $230.00 was now owed. I was upset and disconcerted and wrote to - - - -, Chief executive Officer of the hospital, with a copy to the hospital 's Accounting Office, on - -, - but received no reply from either. To my utter astonishment, between - -, - and - -, -, I received several letters from various collection agencies with no identification of the services provided, demanding different amounts of payment from $1500.00 to $230.00, and most recently, $450.00. On - -, - My husband and I replied to CMRE Financial, disputing their claim of $1.00 and also attaching a copy of our letter to - - - -. We received no response. In between, I received a letter of apology from the - - - - -, dated - -, -, stating " We apologize for this error and the inconvenience this incident ( notice from a collection agency indicating balance due ) has caused ''. As a last resort, we contacted the hospital twice, on - -, - and - -, - using the " Contact us '' feature on their website, detailing our aggravating story and have been harassed relentlessly by debt collection agencies, and requesting that the balance on my account be corrected and reflect the accurate amount which is -. Both messages were computer-acknowledged but no response whatsoever was forthcoming. This very stressful and protracted situation has been going on for more than three years with neither the hospital nor the various debt collectors taking any responsibility to respond and to fully correct the record. We would be most grateful for your assistance in correcting this matter. l