Citibank Debt collection department,
Credit card Cont'd attempts collect debt not owed Debt was paid Washington
This debt collection law firm, sue me and won the case. My wages were garnished for 1 1/2 years, I believed ending in - 2016. On - -, 2016 my wage garnishment started up again. I contact my employer and they said that it was sent a letter of an adjustment of my balance. The total amount that I owe in the lawsuit was $10000.00 and my employer said that it was the same company that is taking the garnishment again. I contacted the - - - and I was told that it was fees and that my employer may have thought they have collected the total amount. I asked them what the amount was for and they just told me fees. The original amount of the lawsuit was paid off and they are now collecting more money for fees that was not on the original lawsuit amount and did not sent me notice or information on these additional fees of $1000.00. I have try to contact them and leave messages, but they have not contact me back. I have originally talk to representative name - regarding the situation. He told me to call my employer about the start up on the garnishment, but my employer said that it was - - - that reissue that paperwork to my employer. I believe they are illegally charging fees on top of fees that are out side the lawsuit that was paid out. I have not contact a lawyer, but would like my money back for the garnishment they are taking out of fees that they did not disclosed to me. I believe if they are doing this illegally to me that they are doing this to other consumers.
Citibank customer in Washington
Aug 03, 2016
* Source: CFPB Complaint Database
Citibank response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://online.citibank.com/ |
Phone | 800-870-1073 |
Address | 701 E 60th St N Sioux Falls ND 57104 |
Citibank | |
Citibank |
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