Credit Protection Association, L.P. Debt Collection Complaint

Credit Protection Association, L.P. Debt collection department,

Other (i.e. phone, health club, etc.) Disclosure verification of debt Not given enough info to verify debt Florida

I contacted the company Credit Protection Association in - Texas and paid them the amount owed per their contract with the original creditor - in - Florida. I am currently purchasing a home and asked them the supply a letter stating the account is paid in full. After contacting them several times over the last three weeks beginning - -, they stated will take 24-48 hours to update in their system. And I will receive a letter in two weeks, when I moved out of my apartment on - -, I still had not received the letter. I contacted them again on - - @ - EST and they still have not supplied me with a letter stating the account is paid in full. I spoke with the Floor Supervisor, -, who puts me on hold and 22 minutes later, tells me they emailed me, but than states she wants me to give me the name of the lender with my personal information and they will call them. I stated I would like the letter they promised when I contacted them on - -.