Fidelity National Information Services, Inc. (FNIS) Debt Collection Complaint

Cont'd attempts collect debt not owed debt is not mine

Fidelity National Information Services, Inc. (FNIS) Debt collection department,

I do not know Cont'd attempts collect debt not owed Debt is not mine North Carolina

Certegy is reporting on my credit report that I have an outstanding balance in their office for $1400.00, from -. I have now called their office several times to inquire about the debt they are reporting. They tell me that I do not have a debt in their office. Nevertheless, they are not taking the account off of my credit report, even though I have disputed it multiple times.

Fidelity National Information Services, Inc. (FNIS) customer in North Carolina
Jul 26, 2016

* Source: CFPB Complaint Database

Fidelity National Information Services, Inc. (FNIS) response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Fidelity National Information Services, Inc. (FNIS)Complaint HistoryComplaints6/20167/20169/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Fidelity National Information Services, Inc. (FNIS)Cont'd attempts collect debt not owed100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCont'd attempts collect debt not owed5.0%73.1%1.4%18.3%0.7%1.5%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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