The CMI Group, Inc. Debt Collection Complaint

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt is not mine

The CMI Group, Inc. Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine Florida

I moved out of - 's service area and they say I owe them an early termination fee. They say I broke the terms of their contract and charged me a $170.00 fee for that. I asked them if they would move my service to my new address, they said they could n't and would disconnect my service for me, but could not reconnect. I received a bill stating I had a credit of $47.00 that was owed me. Next month I got a bill with the early termination fee and it used my credit towards that. I called and they said they would issue my refund check in about two weeks. Next month I received another bill for the balance of the early termination fee. I called again to complain to -. I was cut off twice. I filed a FCC complaint, and - called me and said they could not waive the fee. I asked them to provide service in my home. If I was being held to the contract, then I was holding them to the contract. They said they could not and would not waive the fee. Two hours after that call I received a call from a collections agency asking for the balance of the bill - says I owe. I am due a refund of $47.00. I have attached the bills and the collection notice I received in the mail.

The CMI Group, Inc. customer in Florida
Jul 23, 2016

* Source: CFPB Complaint Database

The CMI Group, Inc. response to complaint:
Closed with explanation

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Contact The CMI Group, Inc.
[email protected]
4200 International Parkway
Carrollton TX 75007

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