Other (i.e. phone, health club, etc.) Disclosure verification of debt right to dispute notice not received
National Collection Systems, Inc. Debt collection department,
Other (i.e. phone, health club, etc.) Disclosure verification of debt Right to dispute notice not received Massachusetts
My former employer - - pays - % of my tuition with - - University. -/-/- I enrolled in class and withdrew from the class in - -. I was never sent a bill for the class. - and - had a tuition deferment agreement that no money was paid upfront and - would pay - % of the tuition at the end of the semester. I continued to be employed by - until - - during that time I never received a bill or notice from - or - stating that I owed money. It was my belief that the class has been paid for. -/-/- I received an email stating that I was being sent to collections for a debt -+. The woman at - I spoke with at the time told me they had been sending bills to my SNHU email ( I never opted into that and since I was only enrolled
Obviously - is refusing to pay for the class because I am no longer a employee. Last month the debt hit my credit report and after speaking with - and National Credit Management who is the Collection Agency for the account, it is clear they do not have a phone number for me or current address ( moved in - - ). I do not believe I owe this debt, as SNHU failed to properly notify me of the debt, refuses to validate the debt and has a tuition agreement with -. This bill should have been sent to - -/-/-. Even if - had emailed me at my personal email ( which they have on file ) or mailed me a bill or notice in the 10 months following the class I would have handled it with - since they were fully paying the bill.
National Collection Systems, Inc. customer in Massachusetts
Jul 21, 2016
* Source: CFPB Complaint Database
National Collection Systems, Inc. response to complaint:
Closed with explanation
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