Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt is not mine

FAIR COLLECTIONS & OUTSOURCING, INC. Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine Connecticut

A request was made by me to terminate my lease at Pleasure Bay Apartments, - - NJ prior to the end of the year term due to a job change in another state for a move out date of - - -. The original year lease was until - - -. A week prior to moving out I visited, in person, the - - Office on - -. An employee of - informed me that there are other tenants that are scheduled to move in - - so I am able to terminate the lease early without any penalty. Prior to that in person meeting there was no communication received from - - regarding the situation of incoming tenants even though the request was made in - -. I then started to make arrangements to move out and move into an apartment in Connecticut under the impression that if the information I was told changed in any way, I would be notified of the changes. No update was received. The move out date of - - came, and I moved out. A month later, I received a bill which included final charges related to wear and tear from 4 years

informed of a change in the verbal agreement that I received on - - -. During the call, I disputed the charge with a woman from - -. An agreement was never met and this is the last contact from Pleasure Bay until a call from a collection agency on - - - If I had be told of the incoming tenants moving out I would have cancelled my arrangements and continued to stay at Pleasure Bay until a tenant was found. Instead I was never contacted and as a result I have been charged for the apartment for -/-/- when I never used it. They were aware of me moving out because they never contacted me after to reschedule another move out date and took it upon themselves to move me out next month and send me the bill then. All the paperwork, including the bill received, the person I communicated with at - -, the statements that were made by her, as well as any paperwork related to living at - -, and the collection agency letter are available.

FAIR COLLECTIONS & OUTSOURCING, INC. customer in Connecticut
Jul 20, 2016

* Source: CFPB Complaint Database

FAIR COLLECTIONS & OUTSOURCING, INC. response to complaint:
Closed with explanation

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[email protected]
12304 Baltimore Ave. Suite #E
Beltsville MD 20705

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