Synchrony Financial Credit Card Complaint

Synchrony Financial Credit card department,

APR or interest rate Missouri

On -/-/- I charged $500.00 to my carecredit card to have vet work done for my mom 's cat. We took advantage of a 12 month promotion. Pay if off in 12 months and we would n't be charged interest. We budgeted $ -/month for the payments, with the belief that it would be paid off within 11 months. Due to some cat rescue work, I did have to make some additional charges on the card ; however, I kept paying $ -/month with the belief that it would be applied to the oldest charge first, which I believe is part of the new regulations. However, on -/-/- when I was paying my bills, imagine my surprise that the balance showed over $100.00 on the promotional balance. I called on -/-/- and discovered that for -/-/- - -/-/- ( as well as possibly earlier ) my payments were only partially applied to the promotional balance. She credited over $20.00 from each payment ; however, that left me with a $5.00 balance on the promotional payment. I have paid that as of today and hope to see it cleared tomorrow. However, this does not excuse the fact that Synchrony Bank/Care Credit applied my payments willy-nilly so they would be able to charge the full years ' worth of interest on the entire $500.00.