Radius Global Solutions LLC Debt Collection Complaint

Radius Global Solutions LLC Debt collection department,

Credit card Disclosure verification of debt Not given enough info to verify debt Texas

- - is offering me a payment plan called the CARE Program, which stands for Customer Assistance Relief Environment. I had some - - credit card debt which was then sent out to a third party, Central Credit Services. I have been making monthly payments consistently with CCS. This month, they offered me to elect to join the CARE program, which purports to be a monthly payment program which will alter my interest rates on the debt. They told me some of the terms on the phone. It sounded like they were offering to waive all late payments, but they said that the terms might change if I did not make my payments on time, so I was suspicious. I asked the people at Central Credit if I could get a written disclosure either digitally or in writing that contained the terms of the payment program. They told me they could not send me the terms until I agreed to join the program. I told them multiple times I did not want to sign up for anything without reading the terms, and they told me they could not send


that I might lose eligibility for the program if I did n't sign up today and agree to a number of agreed monthly payments ( which were higher than my current minimum payment ). I told them no, and when I transferred back to make my monthly payment, I was asked to verify the amount I would like to make in my monthly payments. I told the representative I would only like to make one payment, and they finally backed off. It feels bizarre that they offered to change the terms of my underlying debt but would n't give me a written disclosure of the terms of the agreement. I posted about this on -, and asked other folks to comment if they 've had the same problem. That 's here : -/