Fidelity National Information Services, Inc. (FNIS) Credit Reporting Complaint

Fidelity National Information Services, Inc. (FNIS) Credit reporting department,

Incorrect information on credit report Account terms Puerto Rico

-/-/- Certegy was fined $ - by the FTC for inaccurate reporting to credit agencies and for making it overly challenging for consumers to have it corrected as Certegy Refuses to do the proper research as required by law. They are still operating under these procedures and I am tired of this company destroying my credit. Certegy claims that in -/-/- I had a check returned and unpaid that I wrote to Go-daddy. I have pulled up the receipt from the -/-/- transaction with - and it shows that it was paid with a credit card and settled in full immediately. I contacted Certegy and they stated that they have no records of the transaction but they continue to report to the credit agency that the check was a write off. The only possible explanation I can think of ( which I had to make up in my mind because there is no evidence of it ) is as follows. I had - - set up to pay by electronic check. When I moved to - and opened a new account the payment did not clear as I had the old account closed. This showed as a returned e-check but


paid receipt and credit card transaction. How is it possible Certegy can claim to the credit agencies that I had a returned check on - -, - when I have a paid credit card receipt for the transaction on - - -, they tell me they have no record of it, AND ; I still have the - account, have run thousands of dollars through it and sold the URL that was paid for in that transaction to another party 18 months ago. I have pulled up my - account going back to - and there is no returned payment for $81.00. However ; there is an $81.00 paid transaction on a credit card on the same date. I have attached the receipt and the account history. I have been trying to get this off of my report for over two years. All Certegy and the - - do is send electronic messages instead of doing actual research like they forced me to do. I should not have to be the one to prove my innocence in this case. If they are going to put something on my credit report they should have to prove their claims.