TransUnion Intermediate Holdings, Inc. Credit Reporting Complaint

TransUnion Intermediate Holdings, Inc. Credit reporting department,

Credit monitoring or identity protection Problem cancelling or closing account Florida

I have been unable to reach Trans Union to cancel my membership. They keep charging me $17.00 a month because they do n't offer an option to cancel auto-pay, but you ca n't reach anyone by phone. The website provides only a toll free number to call, but you never get a live person. I have called the number posted on their website ( - ) four times.The hold times ranged from 18 minutes to 43 minutes but I could never reach a representative. The " Click here to cancel '' link is broken, and they do n't provide a chat or email option. This seems like deceptive business practices.