SunTrust Banks, Inc. Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer having problems with customer service

SunTrust Banks, Inc. Student loan department,

Non-federal student loan Dealing with my lender or servicer Having problems with customer service Florida

After numerous attempts, Suntrust and its assigns, -, -, continue to report a charge off on a student loan that was refunded in FULL. I have obtained supporting documents from the university that express without doubt that Suntrust is erroneously reporting a charge off to the credit bureaus, -, - & -. I am requesting that any and all reference to this account be removed. Please see attachment.

SunTrust Banks, Inc. customer in Florida
Jul 07, 2016

* Source: CFPB Complaint Database

SunTrust Banks, Inc. response to complaint:
Closed with monetary relief

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