FAIR COLLECTIONS & OUTSOURCING, INC. Debt Collection Complaint

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid

FAIR COLLECTIONS & OUTSOURCING, INC. Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid New York

I was a cosigner on an apartment lease for my son, - -, who is on - - in United States - - since - -, -. Before my son left for - -, he had been working on paying the final bill for his apartment lease. He paid the final bill in - of -. We noticed in - - that we were in derogatory standing so we called the company. They sent us a printout of the charges ( not an itemized bill ) and my son noticed that he had already paid the charges. They were double charging him plus they added a carpet cleaning fee for the carpet ( they had already inspected before he left and said everything was fine ) and a day to day fee for the rent. He had already paid the final rent before he left. They also had a utility bill ( water and trash ) on the bill, which he had paid directly to -. He submitted a letter of satisfaction from the company to the leasing company, - properties. We can not rectify because - - at - - - is no longer the owner of the property


deal with him. My son who is the primary contacted FCO and they refused to talk to him because they said the power of attorney is with the lawyer. The lawyer said this is not true that they really can not object to talk to the debtor just because there is a power of attorney. My son told them the lawyer is no longer involved and they told him they can not talk to him and the lawyer would have to pay it. We can not get this resolved because the debt collectors have been unreasonable, have not provided us with an itemized bill, just a printout of charges that says printed - -, -, which was added on after he left for boot camp. The copy of the bill I am providing you with was not received by my son until we found it on our credit reports and contacted - Properties and FCO. FCO refusal to deal with us has left us with no other option, but appeal to you to help us. Thank you for your assistance in this matter.

FAIR COLLECTIONS & OUTSOURCING, INC. customer in New York
Jun 27, 2016

* Source: CFPB Complaint Database

FAIR COLLECTIONS & OUTSOURCING, INC. response to complaint:
Closed with explanation

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Contact FAIR COLLECTIONS & OUTSOURCING, INC.

http://www.fco.com/
877.324.7265 
[email protected]
12304 Baltimore Ave. Suite #E
Beltsville MD 20705

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