Enova International, Inc. Payday Loan Complaint

Payday loan Can't contact lender can't contact lender

Enova International, Inc. Payday loan department,

Payday loan Can't contact lender Can't contact lender Washington

I had a payday loan with CashNetUSA online about four years ago. I had to close my account due to other issues. I did contact CashNetUSA with my updated bank information but they never updated their system. I was sent to at least - different collection agencies that threatened criminal action against me. This part ended about one year ago. Recently I received an e-mail from CashNetUSA stating I would be receiving a refund for -. I received the check dated -/-/2016 for - from Enova. When I deposited the check into my account it was returned for non sufficient funds and my bank charged me an additional - dollars in fees. I live in Washington State. I have attempted to contact CashNetUSA through their website but it wo n't let me log in or update my password. I have attempted to call but the customer service rep I get has such a thick foreign accent that I can not understand him. I am not sure if I qualify for the legal action taken against Enova/CashNetUSA as I do live in Washington State and did so when the loan was taken. I am not a member of any branch of the military. I need to know why they would send me the refund check and then not have the funding in the account to cover the checks.

Enova International, Inc. customer in Washington
Jun 23, 2016

* Source: CFPB Complaint Database

Enova International, Inc. response to complaint:
Closed with explanation

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Contact Enova International, Inc.

https://www.enova.com/
(312) 568-4200
[email protected]
175 W Jackson Blvd Ste 1000
Chicago IL 60604
Enova International, Inc.
Enova International, Inc.

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