PayPal Holdings, Inc. Credit Card Complaint

Credit card protection / Debt protection

PayPal Holdings, Inc. Credit card department,

Credit card protection / Debt protection New York

I used PayPal Credit to finance the purchase of a IPhone 6 on -. PayPal Credit promises protection when buying online and this encouraged me to use PayPal Credit when purchasing from -. I received the IPhone - and after a short while, - " LOCKED '' the telephone due to some fraudulent activity by the prior owner. I could no longer use the IPhone. I immediately contacted PayPal Credit for assistance in combating the fraud perpetrated upon me. Also I am still paying off the IPhone by using - - 's 18 month payment plan. - - refuses to assist me in getting credit back from the seller because PayPal Credit claims that 14 days had lapsed prior to me contacting them. However, TMobile did not lock out the phone during the first 14 days. I relied on PayPal for this type of fraud protection. - -, 2016 - - - - - - -negative $560.00 Payment Paid withPayPal Credit- x $35.00 Make a PayPal Credit payment Shipped to - - - - - - - -, NY - - - your shipment - -, 2016, Sent by - : ShippedTransaction - Seller - Ambulance - - ( - ) Your purchase New Sealed iPhone 6S -GB - Space Gray ( - ) $560.00 Item # - Shipping $9.00 Tax $0.00 Purchase total $560.00 Fee $0.00 Total $560.00 Need help? First contact the seller through eBay to try resolving the problem. If it 's still not resolved, go to the - - -. You may be eligible for purchase protection.

PayPal Holdings, Inc. customer in New York
Jun 22, 2016

* Source: CFPB Complaint Database

PayPal Holdings, Inc. response to complaint:
Closed with explanation

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