Citibank Credit Card Complaint

Balance transfer fee

Citibank Credit card department,

Balance transfer fee Alabama

Citi Double Cash Card Last 4 digits -. Phone : -. Name : - - Address : - - Al - PH - There was a credit balance on my card ( citi bank owes me $53.00. ) I was owed this money for - months and citi did not take any steps to refund me. Citi sent me blank check, I used - check to get my funds Citi was illegal holding without interest. I wrote a check for the amount $53.00 and deposit it to my account. Citi paid the check but charged me a fee of $5.00. There was no notice or info on the check that a fee would be charged. I want Citi to refund me the fee of $5.00 and interest for holding my money $53.00. I called Citi customer service on -/-/2016 but citi refused to refund me the $5.00. Solution : I want Citi to refund me the $5.00 and appropriate interest for holding my fund.

Citibank customer in Alabama
Jun 19, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints12/20112/20123/20124/20125/20127/20128/20129/20125/20131/20144/20156/20159/201510/201511/20152/20166/20168/20161/201700.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankBalance transfer fee34.8%43.5%17.4%4.3%Closed with explanationClosed with monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageBalance transfer fee7.5%5.8%8.7%1.2%26.6%50.3%Closed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

Loading similar complaints