Wells Fargo & Company Credit Card Complaint

Wells Fargo & Company Credit card department,

California

- -, attorney - Phone number - Wells Fargo Case # - Limited Homeowners : - - - - - - - - - CA - Wells Fargo, thru - - have a judgement against - - from -. We are in the process of doing a short sale. This judgement is a lien on the subject property. Therefore, in order to close the short sale, we need a release that will remove the lien from the property. We sent in a request for a lien release on - to - -, the attorney. We have been trying to get a settlement or a payoff demand from them since then. We have been calling twice a week. We have received nothing. Each time we call we are told a different story, and to call back in -10 days. The attorney, thru his assistants, is at this point claiming to not even have a copy of the judgement, and is saying that - - - - - has not been providing it to him.


Both Wells Fargo and - - have likely violated both state and federal law, as they are refusing to verify this debt. This is going to cause undue harm to the homeowner and everyone else involved in the sale of the property. Please see call log to the attorney 's office below ... ... -/-/- - Lien Release request was faxed to the attorney 's office per the fax number the assistant gave me over the phone. -/-/- - Gal that answered the phone said she would get the request to the attorney who will forward it to the client for their response. -/-/- - Assistant said the request is with Wells Fargo ( WF ) and the attorney is waiting for WF to respond. -/-/- - assistant said to call back Friday as they are working with their client ( WF ) to gain clarification -/-/- - assistant said the attorney is waiting for WF to validate some things on their end. -/-/- - Assistant said the attorney is still waiting for WF to validate some things on their end. -/-/- - had to leave a voicemail for the attorney. Assistant said they could not discuss the current notes. -/-/- - Assistant said the judgement had to be ordered and the attorney was working on it now. The attorney expected to have an answer to the release request tomorrow ( -/-/- ). -/-/- - Assistant said the process server claimed the judgement was in todays delivery but it was n't. The assistant said they would have - - email it to them on a rush and they would have it by tomorrow - -/-/- -. -/-/- - - phone call I was told to call back in 20 minutes -/-/- - - phone call I was told to call back in 1 hour. -/-/- - Today the attorneys office is claiming that - - never imaged the judgement in, and therefore someone would have to go down to - - and pull a physical copy of the judgement. ... .Odd, considering we are able to pull a copy of the abstract off the title report just fine.