Synchrony Financial Credit Card Complaint

Synchrony Financial Credit card department,

APR or interest rate Louisiana

I applied for a Sam 's Club/Synchrony card -/-/- for a promotional purchase for one year interest free. At the time of application, I was told I was declined. However, a week later I received a paper stating that I was accepted and should be receiving my cards soon. The only reason I applied was for this promotional purchase, which I ended up putting on another card. When I called Synchrony, I was told that if I go into the Sam 's Club and have them re-bill my new card with the purchase, I could then call in and they would apply the promotional rate. So I did this and called back Synchrony. Now, they are telling me that the promotion ended - - and my purchase was on - -, so my rate will be 23 % instead of the 0 % interest for 12 months. But my purchase was really in -/-/- and I do n't know why I was told I was declined. The first customer service agent I talked to tricked me into thinking they would honor the promotional rate if I called back in to get it fixed. Now, I 'm stuck with a purchase at a 23 % interest rate. Had I known they were not going to honor the rate they promised, I would have cancelled the card. But I think they told me they would honor the rate so I would keep the card and be stuck with their 23 % interest rate. They offered me a $50.00 credit as an " I 'm sorry '', but that is unacceptable given the 23 % interest rate over a year. I would like them to give me the promotional rate of 0 % for 12 months, which they promised me, which is the only reason I keep their card.