U.S. Bancorp Credit Card Complaint

Cash advance fee

U.S. Bancorp Credit card department,

Cash advance fee Florida

Twice in - 2016 I was charged a $20.00 " cash equivalent fee '' and $2.00 minimum interest charge ( with interest ongoing ). These are associated with - routine transactions which are not in dispute. Elan Financial Services told me : " Your transactions to - - - - - - for $25.00 and for $17.00 were processed as cash equivalent advances. Cash equivalent transactions are assessed a fee of $20.00, or 4.00 % of the advance amount, with no maximum, whichever is greater. Cash equivalent advances include wire transfers, travelers checks, money orders, foreign cash transactions, casino gaming transactions, betting transactions, and lottery tickets. '' However the transactions were not for any of those cash equivalent advances : they were for routine fee for service shipping services. I have requested those charges be corrected. Elan has refused.

U.S. Bancorp customer in Florida
Jun 03, 2016

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3U.S. BancorpComplaint HistoryComplaints3/20133/20166/201600.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3U.S. BancorpCash advance fee66.7%33.3%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCash advance fee0.6%3.7%4.9%7.4%38.3%44.4%0.6%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
andrew.cecere@usbank.com
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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