U.S. Bancorp Credit card department,
Twice in - 2016 I was charged a $20.00 " cash equivalent fee '' and $2.00 minimum interest charge ( with interest ongoing ). These are associated with - routine transactions which are not in dispute. Elan Financial Services told me : " Your transactions to - - - - - - for $25.00 and for $17.00 were processed as cash equivalent advances. Cash equivalent transactions are assessed a fee of $20.00, or 4.00 % of the advance amount, with no maximum, whichever is greater. Cash equivalent advances include wire transfers, travelers checks, money orders, foreign cash transactions, casino gaming transactions, betting transactions, and lottery tickets. '' However the transactions were not for any of those cash equivalent advances : they were for routine fee for service shipping services. I have requested those charges be corrected. Elan has refused.
U.S. Bancorp customer in Florida
Jun 03, 2016
* Source: CFPB Complaint Database
U.S. Bancorp response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.usbank.com/ |
Phone | (800) 872-2657 |
[email protected] | |
Address | 800 Nicollet Mall Ste 200 Minneapolis MN 55402 |
U.S. Bancorp | |
U.S. Bancorp |
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