Portfolio Recovery Associates, Inc. Credit card department,
Credit card protection / Debt protection Washington
Portfolio Recovery Associates recently started calling me stating that I owed $760.00 and $900.00. This debt was paid off in - of 2010. The card was destroyed. I have sent numerous certified letters to Portfolio asking the following : The date the card was used The amount of charges made on the card since the last known zero balance ( - 2010 ) A complete transcript of the activity of the card since then. The amount of the debt when it was obtained, and how much interest has been added since then. They always fail to provide me with this information, and instead send me an identity theft affidavit and a list on corporate letterhead of the balance I owe, principal and collection costs. Nothing providing existence of the debt owed, as I have asked. They tell me that they do n't have statements to prove when and how purchases were made. They told me that it absolutely, without a doubt, 100 % had to be my debt because my name and address is on the account. I know that I am entitled to the information i am requesting under the fair debt collection practices act.
Portfolio Recovery Associates, Inc. customer in Washington
Jun 02, 2016
* Source: CFPB Complaint Database
Portfolio Recovery Associates, Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.portfoliorecovery.com/ |
Phone | (757) 519-9300 |
[email protected] | |
Address | 120 Corporate Boulevard Norfolk VA 23502 |
Portfolio Recovery Associates, Inc. |
Loading similar complaints
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |