Synchrony Financial Credit Card Complaint

APR or interest rate

Synchrony Financial Credit card department,

APR or interest rate California

I received a Care Credit card to pay for my dental work, having not been told that a very high interest rate for the total amount would be added to my account after one year. The interest was $ -+!!!!! I called to file an extension and was given more time, since I had no idea that this was the case. Nine days after the extension date, I called to pay the amount in full of $1800.00, they said that I would have to pay the interest too. I worked massive overtime to come up with such a large chunk of money, only to discover they would not honor this. They were also incredibly rude. They said a supervisor would call me back within 48 hours, and of course, no one called me back ever. This company should be shut down for scamming people!

Synchrony Financial customer in California
May 29, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

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