SFS, Inc Payday Loan Complaint

Payday loan Charged fees or interest I didn't expect charged fees or interest i didn't expect

SFS, Inc Payday loan department,

Payday loan Charged fees or interest I didn't expect Charged fees or interest I didn't expect Illinois

In 2010, I applied for a $250.00 payday loan through OneClickCash. I was under the impression that I was going to pay no more than $90.00 for this loan. It 's a lot but I needed the money. The funds were taken out of my paycheck and after I had already paid back $350.00, an email stated that on my next payday, they were going to take $140.00 more. I wrote to OneClickCash at that time and said they already received $100.00 more than what I borrowed and now they wanted more? They responded that my loan was paying as per agreed but I really do n't recall signing up to pay back triple than what I borrowed. I would have never taken the loan to begin with if I knew that. I contacted my bank and told them what was happening and they told me they would take care of it. I believe the bank saw it as a scam and blocked OneClickCash from accessing my account.


press 1 to speak to someone. I opted to speak and I was connected with -. She proceeded to tell me that I will be charged with fraud and that my license will be suspended and my wages garnished. She only said that she was representing - - and never told me where this originated. She also said that she had talked to my previous bank and claims that I told the bank that I did not recognize these charges and had them block the vendor. I told her that I recall having an account in the past but did not remember who it was with. I said that I had paid the full borrowed amount plus an extra $100.00 and as far as I was concerned, I do n't owe anyone. She was hard to talk to and I had a hard time getting a word in. It was like she did n't want me to talk. She said that she would mark this as me refusing to pay, would charge me with fraud, would garnish my wages and suspend my license. I had a brief conversation with my attorney in which he suggested to call and ask they send proof. When I called, the number was busy most times, but when I did get through, it went straight to voicemail with no announcement of the company name, etc. I left a brief message with the case number they provided ( - ) stating I would like documentation of this and provided my employers address to mail it to. I have not heard anything back.

SFS, Inc customer in Illinois
May 27, 2016

* Source: CFPB Complaint Database

SFS, Inc response to complaint:
Closed with explanation

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