Domestic (US) money transfer Other transaction issues
Blackhawk Network Holdings Inc. Money transfers department,
Domestic (US) money transfer Other transaction issues New York
On - -, 2016 I submitted a bill payment for $990.00 to a merchant through the reloadit safe ( www.reloadit.com ). When setting up the payee information, I entered the wrong account information. When the payee received the payment they could not match the account number and returned the payment to Reloadit ( through Reloadit 's vendor - ). I have been trying to work with Reloadit and their parent Blackhawk networks since that time to get a refund. On - - I was told that the case had been resolved and they would mail me a refund check in 30 business days. After several follow up calls, on -/-/16 Blackhawk said they would resubmit a ticket and it could take 30 business days to resolve.
Blackhawk Network Holdings Inc. customer in New York
May 24, 2016
* Source: CFPB Complaint Database
Blackhawk Network Holdings Inc. response to complaint:
Closed with monetary relief
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