Other (i.e. phone, health club, etc.) Communication tactics used obscene/profane/abusive language
CCS Financial Services, Inc. Debt collection department,
Other (i.e. phone, health club, etc.) Communication tactics Used obscene/profane/abusive language Georgia
I recently contacted credit collection servic in -, MA on - - to dispute a debt in collections. I spoke to a representative who was really rude and disrespectful to me. I informed the representative that I wanted to dispute this debt. After informing the representative of my request her tone of voice changed, she began to ask me many questions as if I was lying about the reasons why I wanted to dispute this debt. When calling a debt collection agency I do n't want feel intimidated by the representative. The representative acted as though she did n't want to give me the necessary information needed in order to dispute this debt. I would like for this issue to be looked into. If this issues has occurred with me I 'm sure it has happened with many other innocent people. This issue could possibly cause for legal action to take place.
CCS Financial Services, Inc. customer in Georgia
May 25, 2016
* Source: CFPB Complaint Database
CCS Financial Services, Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.ccsfinancialsystems.com/ |
Phone | (800) 520 8827 |
[email protected] | |
Address | PO BOX 60550 Harrisburg PA 17106 |
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