Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid
I.C. System, Inc. Debt collection department,
Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid Ohio
The purpose of this complaint is to obtain a transcript of my account and or final billing of the last 90 days of the account that is in collection : I requested home phone service be disconnected - -. - - I requested internet service disconnected. I was told I owed $100.00. i was told i would receive a final bill within a few weeks that would show the exact amount owed since i did n't have service the full month of -. - - i called - sales department to start new service. i was told i was not eligible for service with them until i paid the final bill then I was transferred to customer service and paid old bill of $100.00 then i scheduled new service installation - - - - i noticed - collection was on my credit report. i sent copies of my statement showing this was paid before the new service began and i have repeatedly requested a copy of the final bill which shows i owe an additional $82.00.
as paid is bothersome. What is even more bothersome is that i keep asking for a copy of the final bill showing i still owe funds. i had - for over - years and they never ever allow your new bill to generate if the old bill has not been paid. My monthly bill was $84.00 each month for phone and internet combined and this was auto debited from my account for years. Please request they remove this from my credit or send me the final bill as i have requested for over a year. They keep sending this to new collection agencies which is really causing my credit score to drop. Thank you.
I.C. System, Inc. customer in Ohio
May 23, 2016
* Source: CFPB Complaint Database
I.C. System, Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.icsystem.com/ |
Phone | 800-443-4123 |
Address | P.O. Box 64378 St. Paul MN 55164 |
I.C. System, Inc. | |
I.C. System, Inc. |
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