Lobel Financial Corporation Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Lobel Financial Corporation Consumer Loan department,

Vehicle loan Managing the loan or lease Texas

I traded my Ford Focus in a dealership in - tx called - for - $ credit tears my new car loan. That car loan was supposed to be for a jeep commander 4x4 sport year -. I asked were is the 4x4 switch on the car. I was informed by - that it was automatic. Come to find out 4 months later even though it had the 4x4 symbol on the back and the contract said it was a 4x4 sport it was not at all it was just a basic jeep commander. When I contacted the finance company they blamed the dealership but acknowledged it was a invalid contract and I asked them if I surrendered it would I owe anything they said no. By the contract saying it was a 4x4 sport it made it cost - more. I looked at my credit 2 days ag and they said on my credit I owe the finance company - dollars. If this is an invalid contract and it says something completely different than I bought I do n't feel I should lose the money I traded my car in do the four payments I made and also owe - $ to the finance company.

Lobel Financial Corporation customer in Texas
May 24, 2016

* Source: CFPB Complaint Database

Lobel Financial Corporation response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Lobel Financial CorporationComplaint HistoryComplaints9/201312/20133/20145/20146/20147/20148/201411/201412/20141/20152/20158/20159/201511/201512/20151/20165/20166/20169/201612/20161/20174/201701234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Lobel Financial CorporationManaging the loan or lease73.3%26.7%Closed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease1.9%76.9%9.2%8.4%0.5%1.4%1.4%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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