Citibank Debt Collection Complaint

Credit card Taking/threatening an illegal action threatened arrest/jail if do not pay

Citibank Debt collection department,

Credit card Taking/threatening an illegal action Threatened arrest/jail if do not pay New York

Was told I would have to appear in court with no date specified also the agent and I quote " good luck in court '' and then hung up ... At the age of - I did not have a credit card with a - credit limit which I tried to explain to him and at that point is when he hung up on me

Citibank customer in New York
May 19, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints8/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201512/20151/20165/20166/20168/201611/201612/20162/20174/20170102.557.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankTaking/threatening an illegal action2.7%93.8%0.9%2.7%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageTaking/threatening an illegal action3.4%9.3%5.7%1.5%79.6%0.5%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
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