TD Bank US Holding Company Credit Card Complaint

TD Bank US Holding Company Credit card department,

Billing disputes California

I am writing to dispute a billing error in the amount of $25.00 on my account. I submitted a payment of $19.00 online for the balance on the Target Red Card on - -, 2016, a month prior to the payment due date of - -, 2016. The payment was posted on - -, 2016. The payment was not accepted and I was charged $26.00. I resubmitted the payment after being emailed an alert on - -, 2016 stating the payment was not received. I contacted Target to discuss the matter and resubmitted another payment for $19.00 that day. Target Card Services customer representative would not correct the $25.00 charge or provide me with information regarding the process to dispute the charge. The representative informed me that I could not dispute the charge because Target was not at fault. I found the address for Target Card Services on my own and wrote a letter to Target Card Services requesting that the error be corrected, that any finance and other charges related to the disputed amount be credited as well, and that I receive an accurate statement. The next month I was sent a bill with a $25.00 charge in addition to the $26.00 balance for the original fee charged by Target Card Services totaling $51.00.