Bank of America Credit Card Complaint

APR or interest rate

Bank of America Credit card department,

APR or interest rate Louisiana

I had credit card debt with Bank of America while I was - in the - ( -/-/--/-/- ). After I separated from service, I noticed -/-/- that my card balances were unexpectedly much lower. I called Bank of America to inquire about the reason for the balance change. They told me on the phone that they had incorrectly charged me higher interest than was allowed under the Soldier & Sailor Act and that consequently, they had lowered my balance to adjust what they had illegally charged. So I never saw this money - it was just fraudulent interest followed by elimination of fraudulent interest. After I filed my -/-/- tax return, I received a - from Bank of America with a total reported " income '' of ~ $10000.00 ( the amount that they had adjusted my balance ). Again, I never saw this money, so I did n't think I should have to pay taxes on money that was illegally charged and then corrected. I just got a letter in the mail from the IRS stating that I owe $2600.00 in back taxes because I did n't claim the Bank of America income. In my opinion, Bank of America made a mistake reporting this as income to the IRS and should have corrected it, but clearly they did n't, and now I am stuck having to deal with the IRS to explain the situation. All of this because I volunteered to serve in the - and BoA messed up the interest charges on my account.

Bank of America customer in Louisiana
May 13, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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