SunTrust Banks, Inc. Credit Card Complaint

SunTrust Banks, Inc. Credit card department,

North Carolina

I had a credit card with Suntrust that went into collections in -. In -, they issued - cancellation of debt tax form, stating that this debt had been forgiven. That year, I had to include that balace in my taxes. Despite this, Suntrust continues to report that I owe then $9400.00 on my credit report. I have disputed it multiple times, but they continue to tell the credit bureaus that I owe them this money. I have also contacted Suntrust about resolving this balance, but their representatives tell me that they can not accept payment because they issued a -. It is unfair for Suntrust to continue to report this balance on my credit report, while simultaneously refusing to accept payment from me to resolve it. I am attaching a copy of the -, and a snap shot of how this account appears on my credit report as of today.